Reputation Management in Lodi, CA
Help a first-time Lodi customer see how you treat people.
Regulars may happily recommend you, but a new customer is reading reviews first. If those reviews go unanswered, the care you show in person is missing from the online picture.
Make the response as thoughtful as the service.
Trust helps Lodi businesses monitor reviews across 100+ sites and draft Google and Facebook replies in their voice. You review and publish, keeping control of the words attached to your business.
Full Service adds automatic responses, requests after jobs, and satisfaction check-ins. Our team trains the specialist and fine-tunes it every month so routine online reputation management remains connected to your business.
Your business reviews
Sample data86 example reviews
Every review has a reply.
Jamie · Example customer
“They showed up on time, explained the work, and left everything tidy. So glad we found them!”
Reply from your business · Published
Thanks, Jamie! Glad we could help. We appreciate you trusting us with your home.
Chris · Example customer
“Quick response and great work. We've already recommended them to our neighbors.”
Reply from your business · Published
That means a lot, Chris. Thanks for passing our name along. We're here whenever you need us.
What's included
Review tracking across 100+ sites
See incoming reviews in one place instead of checking individual sites. Included with Trust and carried into Full Service.
AI-drafted Google and Facebook replies
With Trust, AI drafts a reply in your voice. You review it and publish with one click. You make the final call on what customers see.
Competitor comparisons and change alerts
See how your reviews compare with competitors and get notified when a review is edited or changed.
Automatic replies with Full Service
Your AI Reputation Specialist answers Google and Facebook reviews in your voice. No reviewing and clicking through every reply.
Automatic review requests with Full Service
Review requests go out after every job, giving customers a reminder to share their experience without you having to chase them.
Satisfaction check-ins with Full Service
Check in with customers and flag concerns so you have a chance to address them early. Our team reviews and retrains the specialist monthly.
For Lodi businesses
Write for the next customer as well as the reviewer
Natural thanks, not a sales script
A reply should acknowledge the genuine experience. Do not use every response to push another offer or repeat city keywords.
A calm response to concerns
Keep private details private and offer a direct way to discuss the issue. Public arguments do not help the next customer understand your care.
Consistent requests
Full Service makes post-job requests part of the routine. Customers remain free to share their honest experience and choose their rating.
Straight answers
Questions you might have
Which plan includes this?
Reputation management starts with Trust. Choose assisted tools you run or a trained specialist that handles routine work for you.
- Trust
- $699/mo plus a $99 one-time setup fee. Includes review monitoring, competitor comparisons, change alerts, and AI-drafted replies that you approve and publish.
- Full Service
- $1,699/mo with no setup fee. Everything in Trust, plus automatic replies, review requests, satisfaction check-ins, and ongoing AI fine-tuning by our team.
Not included in Foundation. These are full package prices, not separate charges for reputation management. Reviews must reflect real customer experiences; ratings and review counts are not guaranteed.